FAQ
What materials are the bits made of?
Our bits are made from high-quality stainless steel combined with a stiff lasso rope. Unlike a soft, flexible rope, which only applies pressure at the very end and can create a sudden surprise for the horse, our rope delivers contact gradually. The pressure comes in steady increments, allowing clear communication with the horse and avoiding unnecessary discomfort.
How do I choose the right bit size for my horse?
Our bits come in a standard size that fits most horses. However, if an adjustment is needed, you can easily customize the size by sliding the two knots on the rope to achieve the correct fit for your horse.
How should I clean and care for my bit?
The bit can be maintained by gently wiping it with a cloth to remove dirt or residue. If needed, it may also be washed with mild soap and water, ensuring it is fully dry before storing.
Do you offer returns or exchanges if the bit doesn’t fit?
Yes! We accept returns and exchanges within 30 days of purchase, provided the item is unused and in its original condition.
How long does shipping take?
Orders are processed within 2–3 business days. Standard shipping usually takes 3–7 business days within the U.S. Orders over $99 qualify for free shipping.
How should I clean and care for my bit?
After each use, rinse the bit with warm water and gently wipe it dry. For deeper cleaning, use a mild soap and make sure it is completely dry before storing.
Do you offer returns or exchanges if the bit doesn’t fit?
Yes! We accept returns and exchanges within 30 days of purchase, provided the item is unused and in its original condition. Please see our Refund Policy for full details.
How long does shipping take?
Orders are processed within 2–3 business days. Standard shipping usually takes 3–7 business days within the U.S. Orders over $99 qualify for free shipping.